Life Gears Academy works to provide an inclusive and supportive environment for all who wish to attend our programs. We acknowledge that this comes in different approaches and forms for each individual, so we do our best to adjust to the needs of each individual. 

We do not tolerate bullying, violence, racism, sexism, abuse of property or other behaviours that may harm others or take away from another participant's experience. If a participant is behaving inappropriately, families will be contacted and they may be sent home for the remainder of the day or week depending on the severity. Responsive measures will be in collaboration with the family of the campers and at the discretion of the director of Life Gears Academy.

Inappropriate behaviours refer to anything that is done deliberately that puts someone at risk mentally, physically, or emotionally as well as actions that continue consistently after being asked to stop. Though we try our best to accommodate each child’s individual needs, some campers may require support beyond our staff’s capacity, expertise, and training. After discussing options with guardians, if the behaviour persists, the Camp Director may ask that the child no longer attend our camp. Referrals to other community supports can be provided.

We will be monitoring public health guidelines and will adjust our programming and environments to keep everyone as safe as possible. 

Screening

Each camper, staff and visitor are encouraged to self-screen for symptoms and relevant exposure to COVID-19 and other viruses prior to entering camp facilities and/ or participating in daily camp activities. We ask that you/your camper please refrain from attending camp if you/your camper are unwell. If exposure is made known following arrival at camp, the individual(s) will be directed to an isolation area while plans are made to safely leave.

If you have symptoms and are concerned you may have COVID-19, please visit the public health website

On-site Safety Measures

Camp takes place outside as much as possible. While indoors campers and staff are encouraged to wear masks (even if public health doesn't mandate the use of them) and maintain physical distance where possible. Windows and doors will be opened to increase ventilation, (weather permitting). Alcohol-based sanitizer will be accessible and frequently touched surfaces (doors, buttons, tapletops) are cleaned and disinfected at least twice a day and more frequently if needed. 

We want everyone to feel safe and comfortable so please contact us if you have any needs.

Management of Symptomatic Campers or Staff

At the isolation area, the symptomatic/ exposed individual will be given a medical mask and will be supervised by a staff member until arrangements to leave have been made. Siblings or other household members who are present at camp will also be sent home.

Photographs are only taken of participants who have given us permission to do so via indication on their registration form or a signed photo release form. We ask that Guardians do not take photos of participants that aren’t yours. If a photo is taken of a participant that has not given permission, we will be mindful that it does not show their face or any other identifiable features. Please contact us if you have any concerns with photographs.

Although we encourage healthy and moderated uses of Electronics and Personal Devices in our lives, technology can be both a distraction and theft risk, so we discourage the use unless it is discussed with us in advance. If necessary, technology can be kept on the camper, but they will have to let staff know when they need to step aside to make any texts or phone calls to guardians. If you would like to get in contact with your camper, you are welcome to drop by or contact us. Life Gears Academy is not responsible for any lost or stolen belongings.

Payment for Program

Payments will be accepted by cash, e-transfer, and cheque. We are unable to accept debit or credit at this time.

We request that payments are made within 4 weeks of registering in order to hold your spot. If a payment isn't made within that time period, we will email you with a reminder and may give your spot to someone on the waitlist. Please contact us if you would like to request more time or a payment plan with partial payments.

Cancellations and Transfers

All cancellations & transfers are done on the back-end of the registration process, please contact us at admin@lifegears.org or call 519-766-3030 to complete the cancellation or transfer.

Cancellation

In order to receive a full refund, cancellations must be requested more than 2 weeks prior to the session start date in which the participant is enrolled. Cancellations after this time will be subjected to a depreciating value.

• Less than 2 weeks before the program: 75% refund

• Less than 1 week before the program: 50% refund

• Less than 48 hours before the program: 25% refund

• On or after the First Day of the program: No refund

Refund must be made in the same form in which the payment was made.

Example of Cancellation Protocol:

For example, if someone is registered for a program the week of Monday July 11th – Friday July 15th, here is the following protocol for cancellation:

• Cancellation before Monday June 27th = 100% refund

• Cancellation between Monday June 27th to Sunday July 3rd = 75% refund

• Cancellation between Monday July 4th to Friday July 8th = 50% refund

• Cancellation on Saturday July 9th & Sunday July 10th = 25% refund

• Cancellation on Monday July 11th or later = No refund

Transfers

Camp transfers are free of charge, however we can't guarantee space in the program that you are hoping for.

Refunds After a Program has Started

Life Gears Academy wants what is best for both the participants and those who register them, so we do our best to make programs that will interest a wide range of people, however we cannot guarantee that our programs will meet the interest of all participants. If you are unsatisfied with your experience, please contact us and we will do our best to work something out.